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Writing Effective Test Cases in the Real World: Practical Lessons Learned

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As a software tester, the concept of a test case is nothing new. Through the ISTQB Foundation, I learned various design techniques and standard formats. But while theory builds the foundation, real-world testing demands adaptability—especially when you’re working under tight deadlines, limited resources, and evolving requirements.

With nearly five years of experience in software testing, I’ve learned that writing effective test cases isn’t about blindly following templates—it’s about adapting to reality.

Real-World Challenges I Face

In my current role, I work without a dedicated Business Analyst. There’s no detailed flowchart or structured requirement document. Instead, I rely on:

  • Verbal explanations from the Product Owner
  • Notes scattered across meetings, chat threads, and emails
  • Limited and often outdated documentation

To add complexity, the domain involves multiple customer configurations, localizations, and dynamic business rules. Fields that are optional for one client may be mandatory for another.

So, how do I keep my test cases effective in this kind of chaos?

What Makes a Test Case Effective?

An effective test case should be:

  • Clear & Concise – Easy for anyone to understand
  • Repeatable – Can be executed consistently
  • Traceable – Linked to requirements or user stories
  • Maintainable – Easy to update as the application changes
  • Independent – Doesn’t rely on results of other tests
  • Comprehensive – Covers both positive and negative scenarios

Structure of a Test Case

FieldDescription
Test Case IDUnique identifier (e.g., TC_UI_001)
TitleBrief, meaningful summary
PreconditionsConditions that must be met before execution
Test StepsStep-by-step instructions
Expected ResultThe expected system behavior
PriorityImportance when executing test cases

My Test Case Strategy

1. Understand the Business Context

Before writing any test case, I take time to understand the purpose of the feature, user workflows, and the business impact. I never hesitate to ask questions to clarify vague or incomplete requirements—uncertainty is the enemy of good testing.

If formal documentation is missing or outdated, I base my test cases on how the system behaves today and validate them through exploratory testing or conversations with stakeholders.

To ensure coverage, I use a personalized checklist tailored to the feature type (e.g., form validations, permission checks, localization, boundary conditions, etc.). This helps me design thorough and relevant test cases—even in imperfect conditions.

2. Organize by Functionality in TestRail

In large applications with many modules (e.g., Login, Payments, Reports), I use functional grouping in TestRail:

  • Each major module is a section: Login, Account, Transaction, etc.
  • Each section contains subsections like Account Create, Account Edit, Account Authorize.

This organization helps me:

  • Track feature-specific coverage
  • Assign focused test runs to team members
  • Spot regressions faster
  • Scale as the application grows

3. Use Descriptive Titles and Tagging

To avoid confusion and improve filtering, I use descriptive naming conventions, including metadata like:

  • [Client A], [EN_US], Theme_X, Action Type

Using TestRail’s filters, I can dynamically generate test runs per configuration, saving time and ensuring relevant execution.

4. Applying Classic Design Techniques With Real-World Tweaks

I still rely on foundational test design techniques but adapt them to fit business logic and product complexity:

4.1. Boundary Value Analysis (BVA)

Used for: Numeric fields (e.g., amount inputs)

Example:

  • Input range: 0 < amount ≤ 9,999,999
  • Test values: 0, 0.01, 999998.99, 9999999.00, 9999999.01

4.2. Decision Table Testing

Example: Tax ID field visibility logic

CountryBusiness AccountShow Tax ID?
USYesYes
USNoNo
UKYesYes
UKNoYes (Mandatory)

4.3. Equivalence Partitioning (ECP)

Example: Bank transaction description field

  • Valid group: Letters, numbers, limited special characters
  • Invalid group: Emojis, HTML/script tags

4.4. State Transition Testing

Example: Multi-step payment approval flow

Current StateActionNext State
Payment CreatedSubmit for ApprovalAwaiting Approval 1
Awaiting Approval 1Approver 1 ApprovesAwaiting Approval 2
Awaiting Approval 2Approver 2 ApprovesReady for Release
Ready for ReleaseRelease PaymentPayment Released
Any StateCancelCanceled
Awaiting Approval 1/2Approver RejectsRejected
RejectedResubmitAwaiting Approval 1

4.5. Error Guessing — Where Experience Shines

From experience in financial systems, these are areas I proactively test:

AreaCommon Errors
CalculationsIncorrect tax, interest, or totals
Amount HandlingExceeding limits, negative values
Workflow StepsSkipped or repeated steps
PermissionsUnauthorized actions
Date/Time LogicDST, leap years, cutoff times
Currency & LocaleRounding issues, formatting errors
Audit LoggingMissing or incorrect entries
NotificationsIncorrect details in alerts or emails

5. Using AI Tools to Boost Testing

AI can accelerate test design and eliminate repetitive thinking. I use tools like ChatGPT or GitHub Copilot to:

  • Brainstorm test cases from a user story
  • Generate BVA or ECP test tables from field descriptions

Tip: A well-crafted prompt leads to more accurate test cases. AI is a tool—not a replacement for your domain understanding.

Realistic Test Case Examples

By using the structured format below, I can easily import test cases into TestRail. It automatically assigns IDs, organizes them under the right sections, and links them to Jira tickets—making test cases traceable and maintainable.

TechniqueTitlePreconditionStepExpected ResultPriority
Boundary Value AnalysisClient B_US – Create SWIFT Transaction: Validate Amount InputAmount field is visibleEnter 9999999.01Error: Amount exceeds limitHigh
Decision TableClient B_US – Create Business Account: Tax ID LogicCountry = US, Biz = YesCreate Business AccountTax ID field is shownHigh
State TransitionClient A_US – Authorize Payment: Create → Approval 1 FlowPayment is createdSubmit for Approval 1Status = Awaiting Approval 1; record added to queue tableHigh
Equivalence PartitioningClient A_US – IAT Transaction: Validate Description Input Input Payment123Accepted; saved in databaseHigh

Final Thoughts

Writing test cases in a fast-paced, imperfect environment is challenging—but that’s also where testing becomes most valuable.

You don’t need perfect documentation or static specs to write effective test cases. What you need is:

  • A mindset of adaptability
  • A clear and practical testing strategy
  • The right tools and techniques to support you

Keep it simple. Make it smart. And never stop learning

Picture of Yen Nguyen Thi

Yen Nguyen Thi

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